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Privacy Policy

Effective 08/16/2023

We at PokePower Breaks ("we", "us", or "our") are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and make purchases. By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect:

We collect and process only the personal information that is necessary for the fulfillment of your orders and to enhance your shopping experience. This may include:

- Name
- Contact information (email address, phone number)
- Shipping and billing addresses
- Payment information
- Order history

2. How We Use Your Information:

We use your personal information for the following purposes:

- Processing and fulfilling your orders
- Communicating order and shipping updates
- Providing customer support
- Improving our website, products, and services
- Ensuring compliance with legal obligations
- Identifying you by name when relevant on our livestreams (see section 3, "Livestreams", below)

3. Livestreams:

When you place an order with us, the name you provide in your shipping details is added to a list of customers that we use to identify you to our livestream audience in the event that your booster pack(s) is pulled from its respective booster box on the corresponding livestream(s).

4. Data Security:

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. All payment transactions are secured using industry-standard encryption technologies.

5. Third-Party Services:

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or other commercial purposes. However, we may share your data with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are contractually obligated to maintain the confidentiality and security of your information.

5. Cookies and Tracking:

We may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user interactions. You can modify your browser settings to control cookies or opt-out of certain tracking technologies.

6. Your Rights:

You have the right to:

- Access the personal information we hold about you
- Correct any inaccuracies in your information
- Withdraw consent for processing (if applicable)
- Request erasure of your data under certain circumstances
- Object to or restrict certain types of processing

To exercise your rights, please contact us at support@pokepowerbox.com.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the revised policy will become effective on the date specified.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at support@pokepowerbox.com.

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